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We are glad you found HypermobileDr.com. For general questions, application questions, provider referral questions, or current-patient communication, please use the contact options below.
Messages are usually reviewed during business hours. Messages received after hours, on weekends, or on holidays will generally be addressed the next business day.
HypermobileDr.com is not an emergency service. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.
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Have Questions? Ask Here
Use this form for general questions only. Please do not submit urgent medical concerns or protected health information through this form unless the form is specifically marked as secure and HIPAA-compliant.
Our Patients Portal
Secure Patient Portal
Current patients should use the secure patient portal for care-related questions, documents, forms, appointment communication, follow-up messages, test results when available, care plans, visit notes, and supplement recommendations when appropriate.
For Providers
Thank you for considering referral to HypermobileDr.com. We support patients with hypermobility, HSD, hEDS, and EDS. Within this focus, we help address overlapping symptoms and conditions that may include dizziness or racing heart, faintness, food or chemical reactions, chronic pain, fatigue, GI dysfunction, nutrition concerns, neurodivergence-related complexity, and nervous-system dysregulation.
What We Need to Begin a Referral
- Completed Provider Referral Form
- Patient name and contact information
- Referring provider name and contact information
- Main reason for referral
- Brief referral question or concern
What We Do Not Need Initially
Please do not send the patient’s full medical record with the initial referral. At the time of referral, we do not need full chart records, long clinical narratives, complete lab history, complete imaging reports, specialist records, insurance paperwork, or prior authorization documents. If more information is needed, we will request specific records or clarification after reviewing the referral.
How Providers Should Send Referrals
Provider Subject Lines
- REFERRAL — use when sending or asking about a patient referral.
- CONSULT — use when a provider wants to schedule a one-on-one consult with Dr. Kerri about a patient, case type, referral question, or whether HypermobileDr.com may be appropriate.
- INFO — use when a provider, clinic, or office would like Dr. Kerri to schedule a time to come into the provider's office or meet with the team to explain hypermobility, EDS, and the ZIP Care System™.
